Service

Support

  • Answer customer questions and introduce products and services
    Consultation
    Answer customer questions and introduce products and services
  • We have professional design team and already designed manysuccessful pellet line projects around the world. We will designoptimal projects according to clients`needs, raw material,factory, budget critically.
    Design
    We have professional design team and already designed manysuccessful pellet line projects around the world. We will designoptimal projects according to clients`needs, raw material,factory, budget critically.
  • Sign the Production Services agreement,produced on request, can be customized.
    Production
    Sign the Production Services agreement,produced on request, can be customized.
  • The goods are packaged and packed into containers and delivered to the port.
    Delivery
    The goods are packaged and packed into containers and delivered to the port.
  • We offer onsite installation, debugging and operation training service around the world
    Installation
    We offer onsite installation, debugging and operation training service around the world
  • 24*7h Email, Phone Communication or Onsite Checking, solve your problems soonest
    After-sale Service
    24*7h Email, Phone Communication or Onsite Checking, solve your problems soonest
  • Visit customers`factory, inspect raw materials and help customers to plan optimal plant.
    Visiting Customers
    Visit customers`factory, inspect raw materials and help customers to plan optimal plant.
  • Our R&D department communicates regularly with the sales department and after-sales department,to collect the questions that the customer concerns most, to upgrate and creative the equipment accordingly.
    Technology Upgrading & Creativity
    Our R&D department communicates regularly with the sales department and after-sales department,to collect the questions that the customer concerns most, to upgrate and creative the equipment accordingly.
  • We have professional QC department to strictly control the quality of every single detail in the production process,including raw material purchasing, production management,every single spare parts, machine parts assembly and delivery.
    Quality Control
    We have professional QC department to strictly control the quality of every single detail in the production process,including raw material purchasing, production management,every single spare parts, machine parts assembly and delivery.
  • Free Raw Material Test,We can do free raw material test for you.You just need to send your raw material to us, and we will find the best way to make pellets with it.
    Test
    Free Raw Material Test,We can do free raw material test for you.You just need to send your raw material to us, and we will find the best way to make pellets with it.

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